Accessibility Statement

Pitz Pulls — Accessibility Statement

Last updated: 20 August 2026

Pitz Pulls / פיץ פולז is committed to providing a website and shopping experience that is as usable and accessible as reasonably possible for all customers, including people with disabilities.

Our Current Accessibility Status

Pitz Pulls is currently registered in Israel as an עוסק פטור (exempt dealer).

Under the Israeli accessibility rules currently applicable to internet services, businesses classified as an עוסק פטור are exempt from the mandatory internet accessibility adaptations that would otherwise apply.

Despite this exemption, we believe customers should be able to access our products, information, and services as easily as possible, and we aim to consider accessibility as the website is developed and maintained.

We do not currently claim that the website has been independently audited or certified as conforming to a particular WCAG accessibility level.

Accessibility Efforts

As we build and maintain the Pitz Pulls website, we aim where reasonably possible to support accessibility practices such as:

  • clear and consistent page structure;
  • readable text and sufficient visual contrast;
  • descriptive headings;
  • meaningful text for important images where appropriate;
  • keyboard-accessible website controls;
  • clearly labelled forms and checkout fields;
  • understandable error messages and instructions;
  • avoiding unnecessary barriers to purchasing or contacting us; and
  • maintaining usability across common desktop and mobile devices.

Because the website, WooCommerce, plugins, payment services, and other third-party systems may change over time, accessibility issues may occasionally occur.

Third-Party Services

Some parts of the Pitz Pulls experience may rely on third-party systems or services, including payment processing, shipping services, livestream platforms, embedded content, or other technologies that we do not fully control.

We will make reasonable efforts to select and configure these services in a way that supports an accessible customer experience where possible.

If You Have Difficulty Using the Website

If you encounter an accessibility problem, cannot access information, have difficulty completing an order, or need information provided in another reasonably accessible way, please contact us.

Email: pitz@pitzpulls.com

Please tell us:

  • which page or feature you were trying to use;
  • what difficulty you encountered;
  • the device or browser you were using, if relevant; and
  • what assistance or alternative format would help you.

We will review accessibility requests and make reasonable efforts to assist.

If your request relates to an existing order, please also include your order number.

Alternative Assistance

If an accessibility issue prevents you from obtaining information or completing an action on the website, contact us at pitz@pitzpulls.com.

Where reasonably possible, we will provide the relevant information or assistance through an alternative method.

Changes to This Statement

We may update this Accessibility Statement as the website, our services, applicable legal requirements, or our business status changes.

In particular, if Pitz Pulls no longer qualifies for an accessibility exemption under applicable Israeli law, we will reassess the accessibility requirements applicable to the website.

The current version of this statement will be published on the Pitz Pulls website with its most recent update date.

Contact

For accessibility questions, requests, or reports:

Pitz Pulls / פיץ פולז
Email: pitz@pitzpulls.com